On Tuesday our systems went down for a couple hours. We couldn’t use Salespad or the customer service portal, and the program on Parts Trader that does our auto quoting went down. We had to manually write quotes on Parts Trader using the inventory from our website. The phones still worked, so we had to use old order history to get pricing for people over the phone. We couldn’t give Ted, the warehouse manager, hand written or printed our orders because he couldn’t find the parts to pull with his scanner. Once everything was back up I had three or four orders to put in from Parts Trader, and total we had about fifteen orders go in the log all at once.