Recap: Forward Tilt Ep 29

This is part of a series of posts called Recap. In it I will share my notes on the content I consumed followed by my response. The content could vary from a podcast, to an article, to a Youtube video, to a book I read. When applicable, I will link to the content.

I’ve also responded to Episodes 9 and 36.

In Praxis’ Forward Tilt Podcast Episode 29, Two Parts Substance, One Part Style, Isaac Morehouse discusses how to maintain success.

Notes

This is a recipe to turn success into sustained success. You need the right ratio between substance and style to build brand, reputation,  and credibility over the long term. Isaac’s not saying not to market, have style, and flash — he firmly believes you should shout from the rooftops your abilities and skills and products, a lot, and signal who you are. However, you should have twice as much substance to back up the style. Have something you’ve done that you didn’t talk about. Twice as much value.

If you want to engage in PDPs and work on something everyday to chip away at obstacles and you want to build a signal, a digital footprint, do it constantly. For every one thing you share on Facebook have one thing you’re working on that you don’t share. You want your product to be so good it sells itself.

Response

I’ve sort of been doing this, but not always well. Years ago I was active on DeviantART, sharing fanfiction and poems I’d written. I’d also talk about projects I was working on and say “I’m going to ___.” I didn’t always do whatever that thing was, I just talked about doing it. I’ve gotten better now at not telling the whole world I’m working on something unless I’m sure I’m going to do it. I’ll still discuss the maybes with people close to me, but if I don’t have something to show for a project except an idea, that’s not enough. A “want to” doesn’t necessarily equate to a “will” or “have.” I’ve been public with the main projects I’m working on, but don’t share a lot about when or what I’m doing on them. When I have some progress to share, it has taken time and work to get there, work I was doing in the background.

Recap: Forward Tilt Ep 9

This is part of a series of posts called Recap. In it I will share my notes on the content I consumed followed by my response. The content could vary from a podcast, to an article, to a Youtube video, to a book I read. When applicable, I will link to the content.

Yesterday I shared my notes on Episode 36.

In Praxis’ Forward Tilt Podcast Episode 9, Your Personal Brand, Isaac Morehouse discusses what your personal brand is and why you should cultivate it.

Notes

You have a brand whether you want to or not. Your personal brand is the same as reputation. It’s what others believe and feel about you.

Building your personal brand is not about putting up some image or making yourself look cool. The first thing is to understand you have a brand, then to take control of it.

Be sure what others perceive about you is accurate. Lots of people are bad at this. In Praxis, they’ve done a personal brand workshop. Think about yourself, write few sentences about how you want to be perceived. What do you want people to think? Find someone else that doesn’t know you well or at all, have them Google you for 20 minutes and see what they can find. Write down what you associate with them and see what they associate with you. Compare how you want to be seen with what they perceived.

If your brand is too benign or blank there’s no information for people to know about you.

Be aware of how you’re being perceived if you don’t know. Own who you are and be consistent with it.

Your personal brand is not a liability to manage, its an asset to use. It gives you access to opportunities and helps you build your network.

Response

I’ve branded myself a writer. I write about writing and my writing projects on my blog (which a blog is just… more writing). My LinkedIn heading is “creative writer and thinker.” A lot of my goals pertain to writing, though I have some other creative interests as well. The main thing is that I write therefore I am a writer. I don’t just call myself a writer, I actually write. You can see that on this blog and on Over the Invisible Wall.

The funniest time I was misinterpreted happened while I was at work. I was trying to find different pens in the office supply aisle so I could put the returns in their proper place. A customer saw me with six or eight different items in my hands, handed me an empty box from the shelf and said, “Here, work smarter, not harder.” It took him a minute to realize I was working and putting things on the shelf, not taking them off. He thought I was a mom doing back to school shopping!

Recap: Forward Tilt Ep 36

This is part of a series of posts called Recap. In it I will share my notes on the content I consumed followed by my response. The content could vary from a podcast, to an article, to a Youtube video, to a book I read. When applicable, I will link to the content.

Today I listened to Praxis’ Forward Tilt Podcast Episode 36, Finding Gold in the Grunt Work. In this episode, Isaac Morehouse discusses the value of being eager and willing to do grunt work.

Notes

Isaac tells the story of conversation with a CEO who has an employee who wanted a raise but hates grunt work. The CEO doesn’t ask that employee to do grunt work because it’s clear he really doesn’t want to. Another employee higher up will do it. The CEO even has to do it sometimes!

You should want your opportunity cost to get higher so you’re most valuable activity isn’t usually getting coffee. Someone has to do things like coffee runs, let that be you. You’re never too good for grunt work.

If all you’re doing is grunt work, take ownership and prove you can do otherwise. You shouldn’t have to ask to do less grunt work, if you prove you are valuable you will be given more important work to do. And if you’re always fine with doing grunt work, that’s an added bonus.

You could be valuable but not everyone knows or sees what you do. With grunt work, it impacts more people and is highly visible.

Create value in other ways if you’re only doing grunt work. Be eager, volunteer to get things, clean up, etc. “Sometimes the work isn’t glamorous.” If someone is afraid to ask you do to the crappy things you’ve made yourself dispensable.

Response

I work at Walmart in a retail position. My two primary responsibilities are customer service and improving the cleanliness and appearance of the aisles in my department. The second, referred to as “zoning,” is necessary to improve customers’ experience in the store. It’s easier to shop when the aisles are clean, organized, and you can see every item on the shelf. Zoning is tedious and can be categorized as grunt work.

During my shift, I am assigned a department, either Crafts/Stationery or Toys. I’m almost always the only person in my department, excluding short periods of overlapping shifts. That leaves me solely responsible for the zone. Customer service trumps zoning, but the zone still has to get done. Additionally, we’re almost constantly short staffed in some area and I will get asked to help out either with the zone or customer service.

For example, yesterday no one responded to calls to the paint counter or sporting goods counter, so I did. I asked the customers at the sporting goods counter what they needed. I was unsure of what to do, so I had it announced again that customers were still waiting. At the paint counter, I mixed paint for two customers who’d been waiting.

When I’m in Crafts, it’s common for a manager to walk by and ask me to zone two aisles in Housewares, the rugs and curtains. I always say yes, pause what I’m doing, and fix those aisles before returning to my department.

Lately we’ve been short staffed in Crafts, which I consider “my department” because it’s where I hired in. There are four Crafts associates: one lady who is on leave, one lady who’s been calling off, the department manager, and me. As such, I’ve taken it upon myself to pick up the slack so we don’t fall further behind and so we can catch up to where we should be as soon as possible. The lady on leave was the only one who knew how to make fabric remnants, pieces less than a yard long, so she taught me before she left. I’ve taken most of the pieces under the fabric table and made remnants so customers can buy them. We have to pull top stock, the boxes that are on the very top shelf, down and put it out on the shelf for customers to buy. The top stock shelf is where we first put overstock, when possible, but it needs to go out once it’s no longer overstock. When I have time, I make it a point to work the top stock to make it easier for the department manager.