Navigating Relationships with Co-Workers

In service jobs, the only thing as important or possibly more important than customer service is teamwork. This has been especially true at Panera Bread where the team is far smaller than at Walmart.

The customers change, but you will be working with the same handful of people day in and day out, so it’s vital that you can work together.

The Non-Worker

The only case I would say feels actually impossible is the co-worker who absolutely refuses to pull their weight. They pretend to work and do small things when the managers are watching, but they don’t do much else. This co-worker puts undue pressure on everyone else to get the work done. Never be this person. Everyone will hate working with you and you will likely get fired.

The Joker

Jokes at work can be great. You get paid to spend a block of time doing a certain set of tasks. Making it more enjoyable helps the time pass and can make the day a little better. Knowing when to stop joking is important. Understanding the difference between funny and annoying as well as what that is to who you’re working with matters. The person who loves to joke all day can either make a shift amazing or dreadful. The people and the jokes involved make the difference.

The Utility Player

I jump around to different “zones” on line. If I’m on sandwiches but have no sandwiches to make, I see if the salad person could use help or if any soups need poured. I don’t isolate myself to my bar and only do that. If someone could use help or if I don’t have anything to do, I jump in to get the food made faster overall. Some other people at work do this also, and they’re great to work with. Teamwork is magnified when at least one person does what they can to help everyone do their best.

These are the three categories of workers that I’ve seen at Walmart or Panera. Shifts can be horrible, okay, or great. The job duties may be the same, but my co-workers make a lot of the difference.