Apprenticeship Week 3

It’s already been three weeks that I’ve worked at Original One Parts.

Projects this Week

Early in the week I finished the Hubspot/Salespad project I was assigned my first week. I have no more paperwork from old orders to deal with!

After I finished that, I was asked to sort a spreadsheet with all of our part numbers and descriptions indicating the type of part it is. Ever single item sku and number code was listed. I had to delete all but one of each letter code and change the description to just have the part that letter code refers to. There were over 1000 rows in the sheet initially and now there are fewer than 200. They were also all in lowercase, so I learned how to use =upper, =lower, and =proper in Excel to change that.

The next day, I was assigned a spreadsheet of Kayce’s previous calls to go through. I have to add the date, her initials, and her call notes to the Salespad CRM tab. When I finish this it’s possible I’ll do the same for old daily call logs but I’m not sure.

Things I Learned this Week

I’ve gotten more comfortable answering the phone and feel confident in doing so. This week I learned how to get information to process a return, pay an invoice, and send pictures of surplus parts.

Other Updates

Thursday on my way home from work traffic was backed up and it was very stop and go. I stopped in an exit lane to get from one highway to another, and the car behind me didn’t slow down fast enough. I got rear ended. No one got hurt, but the front of their car got bent up pretty bad, and my rear end needs replaced and the exhaust is rubbing.

I didn’t go in Friday so I could talk to my insurance company and the body shop that will be handling my repairs.

Next week because of Memorial Day I will be working Tuesday through Friday.

Apprenticeship Week 2

Yesterday I finished my second week at Original One Parts!

Learning Inbound Calls

This week I started learning how to take inbound calls.

Monday I read the training material but didn’t actually answer the phone. Tuesday I took my first couple calls. Wednesday through Friday I took more calls and got more comfortable. I still have a lot to learn but I’ve learned from listening to the rest of the team take and make calls and taking some calls myself.

I was not walked through our process for recording the calls we take, but I figured it out. Tuesday and Wednesday I hadn’t been told I needed to put the calls I take on the log, but Thursday and Friday I realized it’s a great way to show my work in addition to it being important for the team.

We put in our initials, the name of the person who called, the insurance company they’re associated with (if it’s an insurance company rep calling us), the part they called about, the price of that part, and any notes from the call.

Hubspot and Salespad Account Information Project

I continued last week’s project of going through old orders and updating accounts in Hubspot and Salespad accordingly. I’m almost finished going through the previous sales team member’s papers to complete this project.

When I find duplicate accounts in Salespad, which happens frequently, I was emailing Tim, who is able to merge them. There’s a high volume, though, and sometimes he is unable to merge accounts because they’re both/all connected to CCC (a parts ordering platform) and have different ID numbers. To make it easier for him to see what needs done and keep track of what’s been merged and what the new account numbers are, I made a spreadsheet. I have the company name, the new account number, the accounts that need merged, and a spot for notes about the accounts or why they can’t be merged if they can’t.

Other Places I See to Create Value

I found out this week that our marketing “team” is just Kyle. He was working in the sales office some this week and I learned that he gets anything somewhat marketing related put on his plate and he’s the whole department. Once I master my position and am great at taking inbound calls and possibly starting to learn outbound calls, I want to leverage myself to take up some of Kyle’s extra work. I wanted to find a marketing position for my apprenticeship and this could be a good way to get my feet wet and start learning while also freeing up Kyle to do more of his more important tasks.

Maintaining Dedication

I’ve been working on and off on my novel-in-progress for three years. Even for such a long time and spread out work, I haven’t quit.

I decided that I would finish this novel. Even if I decide it is terrible and I hate it, I will finish it. I will take it from an empty page to a published novel.

I committed to finishing it.

Not for my friends or my family or anyone else. For myself.

I’ve had a lot of trouble finishing large projects.

Four years ago I started crocheting a baby blanket for my cousin’s daughter. I never finished it.

Between the ages of twelve and fifteen I started countless stories that were intended to be novels. I have finished none of them.

I realized I had a problem. I start projects but don’t finish them.

So I went through all my novel projects and ranked them from highest to lowest current priority. I decided I would focus my efforts on the first project on the list, then the second, and on.

That was two and a half years ago, and I’ve made great progress. Mystical Warriors, my novel-in-progress, is over 30,000 words. That’s the longest of any writing project I’ve ever had.

What made the difference was a commitment to myself.

I decided that I had to do this, that it was going to happen. I am not willing to give up no matter the obstacles. I will finish this novel. Even with it on the backburner, I know I will be coming back to it.

I prioritized my projects such that I have no excuse for working on a new novel that would prevent me from finishing this one.

For a long time, I had a daily writing habit that included my novel. I wrote at least one sentence in my novel every day. That has fallen off, but I will be reviving that practice. I keep making excuses for why I haven’t done that yet, and I need to stop.

I stayed dedicated to this project over the last three years because I committed to it for myself. I maintained my commitment by focusing my time and energy on the project. I remind myself of my obligation to myself by writing blog posts about it and talking about it. I also take my novel with me on vacation to write in the car or during down time.

I need to reprioritize my projects, not just my novels, but my short stories and worldbuilding too. I will be incorporating progress on my novel into my daily habits. I want to say “after I finish x,” but I should start tomorrow. No more excuses, I need to deliver on this commitment.

Focusing on Projects

I can be very easily distracted. But I can also sit and write for hours without realizing.

I start the day with a list of activities I need to do. I set out exactly what I plan to accomplish with the day at the beginning so I know how to spend my time. The specific amounts of time on each task isn’t important, it’s crossing each item off the list by the end of the day.

I keep a glass of water at my desk. I take care of my physical needs, then I get to work. I think only of the writing.

I sit down to write my blog post and I think. Even when I have an idea, I take a moment to think about it before writing anything. I don’t jump in immediately.

I stare at the blank page, let it stare back at me before writing words. They don’t have to be the right words, they don’t have to be organized, they just need to get on the page. I can fix them later.

I can’t go from blank page to masterpiece if I never start writing.

At first, I have to force myself to write. I force out a few sentences before I get into the flow. I have to get in the “zone,” that place of mental concentration if I want to build momentum. For a blog post draft, I might need only about thirty minutes.

Once I cut out distractions, I get to writing. I put one word after another, and keep going. I think about what comes next and the overall message. I pour out words until I reach the conclusion. I don’t look at the clock to see how long it took. I work to silence and the clacking of my keyboard or the scratch of my pen on paper.

I try to write as long as I can without a break. Sometimes that means staring at the page trying to find the words.

For a longer project I work as long as I can, then take a short break. If I can’t finish that in one go that’s fine. What matters is I put in the work and got in the zone.

I cut the distractions I can control. I make sure I’m awake and need nothing. I stare at the tauntingly blank page, then force myself to write until I’m not forcing it. My thoughts hone in on the the work and topic at hand. The words start to flow and I get in the zone. I make it last as long as possible or as long as needed.

Then I take a break and come back to do it again.

Module 2 Project Wrap-up

This post will be updated on the 30th with any new information about my project.

It’s the last week of my portfolio project marketing my poetry collection.

I got my copies of Inside a Writer’s Head in the mail before expected, and I’ve sold three copies. I set up my sale page to direct people to last Wednesday, but haven’t gotten any sales through it yet.

I sold a copy to my boyfriend, my local library, and some long-time friends of mine. I’m sending a copy to Jacob Beman as a thank you for designing the cover.

I’m expecting more sales after I announce the giveaway winners, because every entrant is getting a coupon code for my sale page. If you haven’t entered and want a chance to get the ebook for free, check out the giveaway page. It explains how to get four different entries to maximize your chances of winning.

The main video this week is a reading of some poems from the collection. I’m editing the two short videos I made reading related poems today. They will be up by the end of the month for sure, but I’ll be working on getting them out today.

I started my Instagram at the beginning of the month. In that time I’ve gained 47 followers. I’ve posted once a day every day.

On Twitter:

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On Facebook:

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I posted every day on Facebook and Twitter as well. I shared the images from Instagram and most days I also shared my blog post for the day. This week that was poems from Inside a Writer’s Head.

At the end of this month I will have created 6 Youtube videos, hit 61 straight days of blogging, run a giveaway, increased my social media presence, and sold 3+ copies of Inside a Writer’s Head.

I structured my week fairly loosely. I created the blog post(s) for the week first, as they would serve as a base for the video(s). For most of the month, I didn’t plan my Instagram posts, and read through my poems to choose lines for the images every morning. This last week I had already selected which poems were going on my blog, so I shared those on Instagram, Facebook, and Twitter to tie everything together.

I typically spent 2-3 days shooting and editing video. It could have taken less time, but devoting time around my job it took that time. Some of the videos took less time, because I had less video to edit before it was done, but one week the video was 17 minutes to start, and one of my videos reading poetry was initially around 20 minutes.

I really learned how to make a single, coherent, focused product through video making and through the daily blogging exercises I’ve been doing. I have to keep a video focused on the topic of that video. I have to keep a blog post focused on the topic for that blog post. To do that, I have to center myself and my thoughts on that topic and focus myself on it so I produce content that stays with my chosen theme.

Next month is the writing month in Praxis, so I will continue my daily blogging. I also plan on running another giveaway, this time with more possible prizes including the Inside a Writer’s Head ebook, a pdf of my novella The Diary of Kaashif Sarwan, coupon codes for the poetry collection, the bonus content, and maybe another mystery prize. I’ll also continue making at least one video/week.

Expression (Poem)

This is a poem from Inside a Writer’s Head. Read more from and about the collection here.

Some things can’t be said in words,

not even in your thoughts,

it simply can’t be expressed that way.

Module 2, Week 3 Project Update

This week has been the most problem-free so far, but still had its challenges.

I mentioned in my first project update that I had problems with my proofs from BookBaby. I actually found a new problem in the new proofs they sent me.

I had written the acknowledgements before I knew who was designing the cover for Inside a Writer’s Head. I thought I’d be working with Alexandra Wagner, so I wrote her name in. I ended up working with Jacob Beman, as I’ve mentioned. That was great and I shared that information. But I forgot to update the acknowledgements.

I noticed that it was wrong and had to message the BookBaby support team to figure out how to resolve it. I submitted a new book file, and they agreed to fix that one mistake in the ebook for me. They have a fee for additional changes or for submitting a new file, but they made an exception because it was just one mistake.

I got my new design proofs back, and I should get the books I ordered by the end of the month. I’m still not entirely sure when the ebook will be available for sale, though.

Last week I had the idea of running a giveaway of the collection. I acted on that the day after having the idea and posted about it on Instagram. I made it possible for any person to have three changes to win, one from each social media platform I’m on — Facebook, Twitter, and Instagram. To enter people have to like and share the post and follow my account on that platform. Then I send them their entry number(s) as a direct message.

Right now I’m tracking entries in a spreadsheet recording the person’s username, the platform(s) entered on, and their entry number(s). I also expanded the possible entries to my blog and pinned the post with the explanation of how to enter each way. So far only four people have entered. I’m trying to keep talking about it so people will be more likely to see it and enter. I mention it in my photo posts with poetry quotes on them.

I’m not sure if my audience is currently too small to run a successful giveaway or if people don’t care or both. That’s something I’ve noticed about my project. Because I’m just starting out building my platform and interacting with people on social media and sharing my work more, I have a small audience and very little incoming interaction. 26 people like my Facebook page, 27 people follow me on Twitter, and 41 people follow me on Instagram. I get the most interaction on Instagram, but I feel more limited by the necessity of images. I need to practice creating photos for my blog posts in order to promote them on Instagram as well.

I’ve realized during this project and from the Praxis Wednesday last week that I’m really building my creative brand. I initially wanted to sell my poetry collection, but it’s not available yet. Yes, I’ll be selling a product, but to interest people in that product, I have to sell them on me and my work more generally.

Because of that obstacle, this has morphed a bit in my mind into building creative habits, connecting with people on social media to sell myself and my blog. That will take time. It aligns with my longer-term goals of being a freelance writer or making money doing creative work.

For the video and blog content directly tied to my project, I talked about how I completed my poetry manuscript in two weeks. I made a video on the same topic, which is embedded in that blog post.

Next week, which starts Thursday, I plan to post some of the poems in Inside a Writer’s Head to this blog, so stay tuned! I want my video to be me reading those poems.

I’m thinking about posting recordings of me reading my work, from Inside a Writer’s Head, other poems, and short stories to SoundCloud, but I’m not sure if it would be worth the time. I also found out that there is a 3 hour upload limit for free accounts, which may be a problem if I do pursue this.