Apprenticeship Week 1

Monday was my first day at in my new role at Original One Parts! I’m on inbound sales and data entry and I learned a lot about the company from working closely with the rest of the sales team.

My first week was crazy.

Monday I was logged in as a recently-moved-on sales team member. I had my own email address but it was a while before I had a login for the software we use – SalesPad and PartsTrader. So I spent most of my first day watching the Friday Fast Facts videos on the company’s Youtube channel, looking around the website, and practicing the PartsTrader orders on my manager Herb’s computer. After lunch I received login information for SalesPad and PartsTrader so I was able to work on my own a bit more.
PartsTrader is a website that car repair shops use to source refurbished, recycled, and OEM parts for their customers’ vehicles. Original One Parts is a supplier of refinished OEM parts. They’re parts that have previously been on vehicles, but we have a rigorous inspection process to ensure they’re the same quality as the original. Then we put a new finish on the part so it looks brand new. Our customers request quotes for parts, which go through automatically, and put in orders for parts.
When they put in an order for a part through PartsTrader, I check the VIN and the part number for a match with our customer service portal. Once I know I have a match, I pull up the repair shop in SalesPad, check that we have the part in stock, and write the invoice.
Between the PartsTrader orders, I learned how to enter information about contacts and companies in Hubspot and SalesPad so we have a database of our customers. I also figured out on my own how to merge duplicate companies in Hubspot, because that is a common problem with the information we have on Hubspot.

Tuesday I was set up with my own login to the computer instead of the old team member’s. I didn’t have SalesPad on my desktop at all. So I spent a few hours just working on updating the information in Hubspot from printed out copies of previous orders. After I got set up with SalesPad I caught up with the PartsTrader orders.
This was the first day I had a problem. I ran into some surplus parts on orders. These vary a lot more than other parts, so we typically send the customer pictures to verify that it is correct and they’re okay with the condition. I put an order through for a surplus part without knowing this. One of my coworkers, Kayce, informed me and then called the customer at my desk so I could listen in.

Wednesday I mastered processing orders from a different platform called CCC. These come in already partially invoiced, so I have to check for the part in the inventory and fill out the shipping information.
I had the first order on PartsTrader that I had to cancel because we didn’t have the part in stock. Herb had me listen in on a call to the customer letting them know that we were canceling their PartsTrader order for (part) on (vehicle) because we didn’t have any in stock.
I made a lot of progress on the customer details I was entering on Hubspot and SalesPad. I almost finished the file folder I was working through.

Thursday I finished the first stack of paperwork. Then it turned out all the other papers in the desk drawer were the same thing and I have a heck of a lot more still. I didn’t run into any problems that I remember. It went really well and I got a lot done.

Today, Friday, I had more than half the sales for the day! I had one order for two mirrors on a Chevy Tahoe that was around $650! We were slower and the other sales team members were not having much luck with their outbound sales calls.
The best part of the day was when Herb called one lady and she said she was going to transfer him to the voicemail of the person he needed to talk to. She transferred him to her own voicemail!

My first week was crazy. I learned a lot and got a lot of work done. Monday morning I’m going to show up and kick some more butt.

Newly Vegetarian: My First Week

For the last week, I haven’t eaten meat. The last time I had meat was for lunch on Monday December 3rd.

I decided to stop eating meat while writing An Informal Discussion of the Ethics of Eating Meat for Over the Invisible Wall. My research included an article about fish and fishing and a video of a vegan’s thought-provoking speech on eating meat. I did more research on the meat industry.

Monday night and Tuesday I hadn’t fully committed. I thought I would try it or eat a lot less meat. I was eating vegetarian, but thought I would eat meat Wednesday night. I managed to abstain from meat, including bacon. Bacon was the biggest temptation. My grandma offered me bacon on Monday and my parents made bacon on Tuesday. I almost caved. Almost.

Wednesday I thought I’d have a small amount of meat for dinner. I was ready to commit to eating significantly less meat, but was still debating if I’d have any meat. That night I found I didn’t want to eat the chicken. That surprised me. I’d expected it to take longer for me to be disinterested in meat. I was definitely not disinterested in the leftover bacon in the fridge, but I didn’t want the chicken I’d made.

Thursday was harder than anticipated. It was my first day back at work since I’d stopped eating meat. I thought Panera would be easy because there’s a lot of various options. How wrong I was! While making people’s food, I remembered how much I love the chipotle chicken avocado melt and the Cuban panini… and bacon. I was reminded of my love for bacon countless times. I told myself, “Bacon is the enemy,” and laughed at myself for that. I also realized only two of the soups are vegetarian and I don’t really like one of them. I still managed to not order anything with meat.

Friday was the best of the first four days. I had fewer problems with feeling hungry and had an easier time abstaining from meat. I talked with Julianna Carbonare, a member of my Praxis cohort who has been vegetarian and vegan, about my problem with hunger. She suggested that I need more protein, so I made an effort to increase my protein intake. I had eggs twice, for breakfast and lunch. I discovered that the green passion smoothie at Panera is fantastic with basil.

Saturday I had thought out what I’d eat ahead of time. I learned that Culver’s, a burger place, surprisingly has a vegetarian soup and a few salads. At this point, it was already getting easier and feeling more natural to not eat meat. I did not want it, and only craved bacon a few times while at work. I had a better understanding of how much I needed to eat throughout the day to not feel ravenously hungry.

By the end of the week (only a week!) it felt natural. I never thought I would ever be vegetarian, but now I am.

Throughout the week I talked a lot with my friend Justine about food and eating vegetarian. She shared the information she had and suggested some food ideas. At her recommendation, I bought a few vegetarian canned soups from the brand Amy’s. I picked out some other soups while browsing. I made overnight oats Friday night and they lasted through Monday morning. I made protein “cookies” for a portable, filling snack early in the week. That first batch had a grainy texture that didn’t feel like a cookie, but the taste was good. I made another batch Monday morning before work. I didn’t follow a recipe or write down how I made them, just combined ingredients based on my knowledge of baking in general and cookies more specifically. They turned out better this time, but they were a bit crispier than I intended.

I’ve had to be more conscious of what I’m eating and putting in my body. I pay attention to foods that contain protein, because that helps stave off hunger between meals. I did some research to make this easier and now have a list of 36 plants or plant based foods that contain protein.

It’s been difficult starting out, but I feel good about what I’m eating and that I’m not harming animals.

Project Update, Week 1

The first week is not quite over, which is good because I still have some work to do to reach my goal.

I started the week off strong. Before November even started, I posted my project outline, which has since been edited a couple times. I planned to jump right into my project and work on it for four weeks instead of taking one to refine my plan and three to work on it.

I wanted to expand into Instagram, so I made an account, @alyssac.wright. I had gotten an idea for promoting my poetry collection while driving home one night. I could use an app like Vintage Font to put lines from poems in Inside a Writer’s Head on nature photos! So I spent about half an hour walking around my neighborhood taking pictures of trees, bushes, the cornfield, and a horse.

Since setting up my account, I posted an image every day promoting Inside a Writer’s Head. I also started thinking about ways to promote my blog on Instagram as well in addition to my poetry collection. I did that for the first time yesterday.

I ran into a roadblock after the excitement of jumping into Instagram and committing to post at least once a day. BookBaby didn’t get me my proofs until Monday, so I don’t have a sale page. Additionally, the proofs weren’t right, I found a couple mistakes, so that pushes the release back further. I don’t know when that will be resolved, and all I can do is wait.

I’ve been sharing the posts I made for Instagram to Facebook and Twitter as well. They get some likes on Facebook and Instagram, but nothing on Twitter. I need to rework my approach for promoting Inside a Writer’s Head on Twitter. I still want to share the photos, but I probably need to post more and learn more about the platform. I’m relatively new, and haven’t figured out how to tweet in such a way that people pay attention. That’s on the docket for the coming week, to tweet more and play around with different kinds of tweets to see what works.

I posted my two blog posts about organizing and formatting a poetry collection. I filmed the video on those subjects, and I’m in the middle of editing it now. I will update this post when it’s up on YouTube.

I filmed on Monday and started editing a little bit. I didn’t do a lot, though, and I realized yesterday that I should have spent more time on it. The main thing I did yesterday was edit the video, and I didn’t get very far. I spent most of today doing that too, and I’m not done yet. Now I know, though, to allocate lots of time for this process.

I spent a lot of time on my project so far in addition to everything else I did that wasn’t directly tied to it. I feel really good about what I’ve accomplished so far, and look forward to seeing how much more I can do next week.

Leave any questions or advice about my project or Inside a Writer’s Head in the comments below. I’d love to discuss with you.

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